Returned or NSF checks are subject to a $30 bank processing fee.  

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Credit card or PayPal transactions that are not able to be completed due to restrictions by the credit provider may be subject to a $30 administrative processing fee.

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Refunds must be requested within 24 hours of the first class meeting and will incur a $30 administrative processing fee.  No refunds will be issued outside of that window.

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In the event a session of classes is canceled due to low enrollment or other issues, a full refund will be issued within 10 days of the start date of the session that was canceled.

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If the instructor needs to cancel or postpone a week or individual class, it will be made up at the end of the session.

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Dogs must wear a collar with identification, and the collar must be fastened in such a way that the dog cannot escape out of it.  Body and head harnesses are typically not recommended; however, if they are used the dog must also wear a collar with identification.

 

Dogs must be on leash at all times, unless they are working/training during a class that includes off-leash training.

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All participants must clean up after their dogs and dispose of waste in the appropriate containers.  Owners must bring their own clean-up bags.

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Dogs and humans are not allowed outside of the immediate area in which the class is being held.  Students should be considerate of other business owners in the area.  Students should recognize the parking area is open to the public; do not leave valuables in your vehicle.  

 

Dogs that are disruptive, aggressive or pose a threat to other dogs and/or humans will be asked to leave and no refund for any unused portion of the class session will be given.   

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I agree to indemnify and hold harmless Kathy Lang Canine Coaching, LLC, Family Dog Training Center, Gold Star Dog School and their owners, board of directors, officers, agents, employees, instructors, and staff members, from any and all claims, demands, actions, causes of action or liability of any kind whatsoever, for death, personal injury, animal injury or property damage in any way proximately caused by myself, my family members, my friends and/or any animal belonging to, or brought onto the premises by myself or any member of my family or my assigns.  I further agree, on behalf of myself, my family and my assigns, to assume complete and sole responsibility for any and all actions of any animal belonging to, or brought onto the premises by myself, any member of my family or my agents or assigns.